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Toshiba 500GB Automatic Backup Portable Hard Drive - Blue
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| Overall Rating: |
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5 out of 5 |
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Great drive!
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August 8, 2012
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by Rick J
from Irvine, CA
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| Features: |
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5 out of 5 |
| Performance: |
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5 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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5 out of 5 |
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| One of the best external drive I've used, and not to mention the fastest!
Plug and play straight out of the box. For the users having issues, you need to update/reinstall your USB 3.0 drivers.
I've owned several of these and never once had any issues that many users describe. I think "user error" would be the problem for most. |
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| What is your level of technical expertise?
TechSavvy
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| How long have you been using this product?
One month to a year
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| Overall Rating: |
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5 out of 5 |
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LOVE IT
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February 25, 2013
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by Dandaman
from Cocoa, FL
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| Features: |
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0 out of 5 |
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0 out of 5 |
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0 out of 5 |
| Price–Value: |
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0 out of 5 |
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| This drive is great. PNP out of the box is something I LOVE!! With this much simplicity you do not need and owners manual. I have 3 computers in my house and want one central device to keep all of my files on. Great product!! |
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| What is your level of technical expertise?
TechSavvy
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| How long have you been using this product?
Less than a week
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| Overall Rating: |
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4 out of 5 |
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Good small backup with minor software issues
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October 6, 2012
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by NelsonVe
from Boston, MA
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| Features: |
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0 out of 5 |
| Performance: |
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0 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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0 out of 5 |
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| Well it does work bit the software is a bit weak. Keeps acting like I just plugged it in after a few minutes. Seems to me that this device could use a firmware update to cure it's minor but annoying behavior however it does work if you use it as a normal backup device and not depend on the auto backup software.
One last thing is that this device does not come up when I you go to register it, almost feels like Toshiba is ashamed of this little engine that could. |
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| What is your level of technical expertise?
TechSavvy
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| How long have you been using this product?
Less than a week
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| Overall Rating: |
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3 out of 5 |
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Disappointed
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July 22, 2012
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by Zoltar
from Arizona
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| Features: |
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3 out of 5 |
| Performance: |
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2 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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3 out of 5 |
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| This hard drive works on my USB 2.0 port. I bought and installed a USB 3.0 adapter card into my computer. The driver is correctly installed for this card, and Windows reports that the device is working properly. I plug my Toshiba 500 gb drive into this USB 3.0 port, and windows says the hard drive must be formatted before use. It won't let me quick format, so I have to let it format the drive slowly (1.5 hrs). It gets 99% of the way done, and then says it can't format the drive. And this drive is waaaaaay too slow (25mb/sec) on the USB 2.0 port. Not happy with this product. |
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| What is your level of technical expertise?
TechSavvy
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| How long have you been using this product?
Less than a week
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| Overall Rating: |
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2 out of 5 |
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Great Idea - Bad Quality
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July 31, 2012
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by Blue Smoke
from Virginia, USA
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| Features: |
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4 out of 5 |
| Performance: |
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1 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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4 out of 5 |
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| Solid construction, looks great, but would not work out of the box. Power led lights and thats all.
Toshiba does not support this model or list this model at this time.(PH2050U-1EWL) If support ever shows up and
they get any quality control, this unit would be a good deal. |
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| What is your level of technical expertise?
TechSavvy
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| How long have you been using this product?
Less than a week
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| Overall Rating: |
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2 out of 5 |
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Only works with USB 2.0 :(
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January 3, 2013
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by URSABB
from Upper Midwest
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| Features: |
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4 out of 5 |
| Performance: |
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1 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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2 out of 5 |
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| I was really excited for this hard drive. The idea of the drive's software going out and finding the files on the PC that need to be backed up is outstanding. The construction of the case seems durable and the aesthetics of the drive are pleasing. Featurewise this drive looks very good on paper.
But I am having issues with the drive. It keeps disconnecting and reconnecting at random intervals when on the USB 3.0 port. The disonnection happens in less than 1 - 2 minutes. However, if I move the drive to the USB 2.0 port it works fine. But then, I am limited to the slow USB 2 speeds.
On USB 2.0 I was able to use the drive to back up files from 3 different computers. If I could get the drive to work with USB 3, I would have given it a much better score. |
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| What is your level of technical expertise?
ProficientUser
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| How long have you been using this product?
One month to a year
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| Overall Rating: |
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2 out of 5 |
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HDD ok Software BADDDD
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August 24, 2012
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by LouC194
from Niceville FL
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| Features: |
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3 out of 5 |
| Performance: |
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2 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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4 out of 5 |
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| The unit seem to be rock solid except for the Software.
It will not all you to restore files. Not bad but not automatic. |
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| What is your level of technical expertise?
ProficientUser
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| How long have you been using this product?
Less than a week
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| Overall Rating: |
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2 out of 5 |
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Conundrum
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November 26, 2012
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by Eric
from Olathe, KS
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| Features: |
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3 out of 5 |
| Performance: |
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3 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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3 out of 5 |
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| I bought this to back up my hard drive on a newer Sony Vaio, and I can't access the drive itself. It installed driver software automatically, but then is inaccessible. It is not located in the "E:\" drive when plugged in. I can find it under "devices and printers", but only to view properties. I cannot use it as an external hard drive, and the automatic backup feature never initiated (at least that I'm aware of). I'm sure the product is fine, but it sure didn't work for me. I will now return it, and hopefully it will work for someone else. |
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| What is your level of technical expertise?
ProficientUser
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| How long have you been using this product?
Less than a week
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| Overall Rating: |
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1 out of 5 |
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Should've known better
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January 2, 2013
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by Mariejack22
from Mankato, MN
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| Features: |
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0 out of 5 |
| Performance: |
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0 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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0 out of 5 |
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| Like many others this product didn't work for me either. Of course I could have bought some kind of driver update if I paid for it, but the most frustrating part in all of this is the computer it wouldn't work with is the same company. Toshiba. I need to pitch both the computer and this item since neither are worth a dime.
Really should have known better than to purchase a Toshiba item since I've had problems with their products since day one. |
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| What is your level of technical expertise?
TechSavvy
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| How long have you been using this product?
Less than a week
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| Overall Rating: |
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1 out of 5 |
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Doesn't work
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January 14, 2013
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by NotExpectingThis
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| Features: |
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1 out of 5 |
| Performance: |
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1 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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3 out of 5 |
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| My computer recognizes that there is an external drive, but not that it's a Toshiba drive. If there is software there, it didn't install, and I can't use it either as storage or as backup. When I click on the drive, I'm told to insert a disk. There is no "troubleshooting" for this issue.
I'm extremely disappointed and inconvenienced, as i needed this for immediate use. It will cause me to think twice about buying another Toshiba product. I will *try* getting help froml customer support, but frankly, I'm not sure there's any drive actually in this box. It's extremely light and my computer does not recognize it at all. |
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| What is your level of technical expertise?
TechSavvy
|
| How long have you been using this product?
Less than a week
|
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Was this review helpful to you?
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| Overall Rating: |
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1 out of 5 |
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doesn't recognize hdd
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January 30, 2013
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by western digital from now on
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| Features: |
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1 out of 5 |
| Performance: |
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1 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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3 out of 5 |
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| never worked straight out of the package. no computer would recognize the device. save your money |
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| What is your level of technical expertise?
TechSavvy
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| How long have you been using this product?
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| Overall Rating: |
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1 out of 5 |
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Piece of Junk
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February 6, 2013
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by Marlo
from Honolulu, HI
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| Features: |
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1 out of 5 |
| Performance: |
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1 out of 5 |
| Battery Life: |
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0 out of 5 |
| Price–Value: |
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1 out of 5 |
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| This device is TERRIBLE! No user manual available with product or online. Didn't download/save all files, only about one-third. Waste of $$$. |
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| What is your level of technical expertise?
ProficientUser
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| How long have you been using this product?
Less than a week
|
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| Customer Rating Summary |
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Toshiba 500GB Automatic Backup Portable Hard Drive - Blue
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| Averages based on 13 customer reviews |
| Overall Rating: |
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2.4 out of 5 |
| Features: |
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2.8 out of 5 |
| Performance: |
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1.9 out of 5 |
| Battery Life: |
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0.0 out of 5 |
| Price–Value: |
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3.1 out of 5 |
| 3 of 13 (23%) customers would recommend this product to a friend. |
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