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Overall Rating: 5 out of 5 5 out of 5
Great Product-Error Check Your Hard Drive First!April 11, 2012
by Alaskasourdough281 from Roseville California
Features: 0  out of 5 0 out of 5
Performance: 0 out of 5
Battery Life: 0 out of 5
Price–Value: 0 out of 5
After I bought this drive I quickly installed it and then began a backup using third-party software that I've used successfully with other external drives. I had read reviews in other venues that blasted this Toshiba drive for suddenly disappearing or having severe problems. I began backup of my major hard drive and 57% of the way through the drive went clunk. Windows Vista (64-bit) told me that the drive had been dropped and could not be found. I had thought about this before buying the drive and so rebooted and immediately ran error-checking on the hard drive (in Vista, My Computer, highlight the drive, click properties, click tools, select error checking). Five file fragments were found and were converted to files. I reran the backup and it went flawlessly. Next I error checked my two other hard drives and then backed them up equally successfully. I have had absolutely no problems with the drive after error-checking and it is fast and efficient once I got rid of the problems on my computer. After that the Toshiba did the rest beautifully.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   One month to a year
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Overall Rating: 5 out of 5 5 out of 5
fantastic little hard driveJuly 4, 2012
by alien255
Features: 5  out of 5 5 out of 5
Performance: 5 out of 5
Battery Life: 0 out of 5
Price–Value: 5 out of 5
this was quick and easy to use. Using on a desktop windows 7 pc. used the software that came with the hardrive and it backed up everything really fast.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   One week to a month
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Overall Rating: 5 out of 5 5 out of 5
Excellent DriveSeptember 24, 2012
by GoFigure from Terre Haute, IN
Features: 0  out of 5 0 out of 5
Performance: 0 out of 5
Battery Life: 0 out of 5
Price–Value: 0 out of 5
I have used many other Toshiba external drives but read the reviews before I purchased this one. I could disregard all the one star reviews as the problems the users were describing were typical computer software and driver problems, not problems caused by this drive. I have tested this drive on five desktops and four laptops and it works flawlessly.
What is your level of technical expertise?   TechSavvy
How long have you been using this product?   Less than a week
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Overall Rating: 4 out of 5 4 out of 5
So New...October 22, 2011
by MC from San Antonio TX
Features: 4  out of 5 4 out of 5
Performance: 5 out of 5
Battery Life: 0 out of 5
Price–Value: 5 out of 5
Drive is plug n play but the NTI software is incompatible with Windows 7 and the drive is so new...Toshiba doesn't even have a support page for it.
What is your level of technical expertise?   TechSavvy
How long have you been using this product?   Less than a week
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Overall Rating: 4 out of 5 4 out of 5
Works well but needs a lot of powerMarch 17, 2012
by starexplorer31
Features: 3  out of 5 3 out of 5
Performance: 4 out of 5
Battery Life: 0 out of 5
Price–Value: 3 out of 5
It works well but needs a lot of power, I have to use a hub because I dont have a usb y-splitter, the cable that it comes with should have a built in y-spitter.
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Overall Rating: 3 out of 5 3 out of 5
Needs more powerDecember 7, 2011
by 4T7 from glouco, NJ
Features: 3  out of 5 3 out of 5
Performance: 3 out of 5
Battery Life: 0 out of 5
Price–Value: 4 out of 5
I found that the hard drive wouldn't work on my Mac unless it is connected to two USB ports (via a splitter) or a powered USB hub. I bet a lot of the problems users are having with this are a result of it being underpowered. Otherwise it works fine. Hopefully this helps some of you.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   Less than a week
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Overall Rating: 3 out of 5 3 out of 5
Where's the support???February 15, 2012
by eAbyss from Bremerton, WA
Features: 4  out of 5 4 out of 5
Performance: 5 out of 5
Battery Life: 0 out of 5
Price–Value: 4 out of 5
Nice speedy little drive. No under voltage problems when used with my laptop like my other drive. I do find it hard to safely remove but that is more likely a Windows problem. My only real complaint is that I can't find a support page of any kind. For that it gets 3 stars. Otherwise a 4-5 star product.
What is your level of technical expertise?   TechSavvy
How long have you been using this product?   One month to a year
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Overall Rating: 3 out of 5 3 out of 5
It's perfect until it brakesMay 1, 2013
by Mage from Ms
Features: 0  out of 5 0 out of 5
Performance: 0 out of 5
Battery Life: 0 out of 5
Price–Value: 0 out of 5
I had already 2 different Canvio models. They are perfect until they brake. None of them lasted even a year. I hope Toshiba will improve them because they are VERY HANDY.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   One week to a month
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Overall Rating: 1 out of 5 1 out of 5
NosupportNovember 12, 2011
by Nosatisfaction from Springfield, MO
Features: 1  out of 5 1 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 1 out of 5
I just bought this today and the NTI software won't install. There's no support page or software updates. Very unsatisfied.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   Less than a week
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Overall Rating: 1 out of 5 1 out of 5
Poor HarddriveMay 29, 2012
by GamerGuy from Texarkana, TX
Features: 2  out of 5 2 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 1 out of 5
Won't work in USB 3 mode on Win 7 Ultimate, only in USB 2. EVGA X58 motherboard. Crashes my Alienware M17R3 Laptop when connected to a USB 3 port. Get BSOD. First time the M17R3 ever crashed. It does however work on both in USB 2 mode, but thats not what I bought it for. Seriously disappointed. Probably be my last Toshiba purchase.
What is your level of technical expertise?   TechSavvy
How long have you been using this product?   One week to a month
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Overall Rating: 1 out of 5 1 out of 5
Just to reiterateAugust 15, 2012
by Mal from Rome Italy
Features: 1  out of 5 1 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 1 out of 5
Do not purchase,read all the above poor ratings and take your pick!!!Although the drive letter is visable on all 7 of various devices, Mac & PC the archived information is only accessable on ONE of them and then only using USB 2. I'll just repeat ....do not purchase. Ps three of the 7 devices mentioned above are.......Toshiba...go figure!!!
What is your level of technical expertise?   TechSavvy
How long have you been using this product?   One month to a year
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Overall Rating: 1 out of 5 1 out of 5
UnreliableMay 12, 2013
by Otherguy4444 from BVTN, OR
Features: 0  out of 5 0 out of 5
Performance: 0 out of 5
Battery Life: 0 out of 5
Price–Value: 0 out of 5
Had this bad boy for a little over year. It was used very sparingly as its primary purposed was for occasional data storage. Clicking death, and with it all my data, even though I was very careful while handling it.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   More than a year
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Overall Rating: 1 out of 5 1 out of 5
okMay 10, 2013
by JBE from Santa Barbara
Features: 1  out of 5 1 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 1 out of 5
I liked Toshiba, until my experiences with the Passport external HD, and various 'facets' of customer 'support' that may, or may not be available. They need to remember that thousands of people bought models previous to canvio, and win 8 in the last six, to eighteen months.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   One month to a year
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Overall Rating: 1 out of 5 1 out of 5
Worst external HD EverMarch 18, 2013
by Johnny from Ladson, SC
Features: 1  out of 5 1 out of 5
Performance: 3 out of 5
Battery Life: 0 out of 5
Price–Value: 1 out of 5
got the 1TB because of the price. Don't. Had it less than 3 weeks and filled it halfway up with my Wii, and all the sudden it froze up and died. I tried removing the HD from he enclosure, but f'n Toshiba WELDED the enclosure closed, so I can not even get my data off before returning/trashing. Normally I like Toshiba, but after reading other reviews on the DWC110, DO NOT BUY THIS PRODUCT! ps-another person posted you need USB 3.0. Not true; worked perfect for a while in 2.0, not will not work at all, even in 3.0.
What is your level of technical expertise?   TechSavvy
How long have you been using this product?   One week to a month
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Overall Rating: 1 out of 5 1 out of 5
If you do not have 3.0, do not waste your money.January 23, 2013
by Denfroby from NJ
Features: 0  out of 5 0 out of 5
Performance: 0 out of 5
Battery Life: 0 out of 5
Price–Value: 0 out of 5
This drive does not stay connected unless you have a 3.0 USB connection. The device packaging claims it is capable of USB 2.0 use but it is not. It disconnects at random moments ranging from 10 seconds to 20 minutes.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   One month to a year
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Overall Rating: 1 out of 5 1 out of 5
Junk—Lost Data, Dead DriveJanuary 14, 2013
by KilgoreTech from Kilgore, TX
Features: 1  out of 5 1 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 1 out of 5
I placed a fair number of files on this drive from a desktop PC running Win XP SP3. Moved them to a new (Sept 2012) Macbook Pro. Installed the provided software to make the disk R/W from the Mac. Tried writing to the drive and it failed. Now the drive isn't even recognized by ANY Windows or Mac machine. And yes—it's *supposed* to work with a Mac. Thank heavens I back up my work using other hardware, too—but this has trashed the files and lost a bit of work on a legal case. Very expensive.
What is your level of technical expertise?   TechSavvy
How long have you been using this product?   One month to a year
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Overall Rating: 1 out of 5 1 out of 5
not a good buyOctober 13, 2012
by armaine from las vegas
Features: 1  out of 5 1 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 5 out of 5
worked for 3 weeks then died .. computer will not reconize it and i have all my data on it.. any suggestion on how to get my data off?
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   One month to a year
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Overall Rating: 1 out of 5 1 out of 5
Awful!!!!August 8, 2012
by Unsatisfied Customer from Florida
Features: 1  out of 5 1 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 1 out of 5
Plugged the product in, it said the software was installed but then I wasn't able to access the drive. Tried to uninstall and reinstall with no luck. There is absolutely no support available for this product online and the manual is completely useless. Oh, the manual does tell you if you have problems after installation to just hit the "help" button on the device...too bad I can't even get to that point because the device DOESN'T WORK! I don't have the time to waste on trying to troubleshoot this product and now I have to waste more time returning it and purchasing a new drive. It won't be a Toshiba product. Very unhappy.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   Less than a week
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Overall Rating: 1 out of 5 1 out of 5
do not buyJune 6, 2012
by unhappy
Features: 1  out of 5 1 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 1 out of 5
Plugged into computer and it immediately downloaded a Trojan that wiped out my computer....do not buy this portable harddrive....out of a computer and out the harddrive.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   Less than a week
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Overall Rating: 1 out of 5 1 out of 5
Died after two weeksApril 25, 2012
by Jeff from San Diego, CA
Features: 0  out of 5 0 out of 5
Performance: 0 out of 5
Battery Life: 0 out of 5
Price–Value: 0 out of 5
This was a great drive until it died in the middle of a file transfer... never came back to life. Lasted only two weeks. Had to send it back to Toshiba. Great experience with their support, but would NOT recommend these drives.
What is your level of technical expertise?   TechSavvy
How long have you been using this product?   One week to a month
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Overall Rating: 1 out of 5 1 out of 5
MARIA FLORIDAMarch 31, 2012
by MARY from FLORIDA
Features: 1  out of 5 1 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 2 out of 5
MY TOSHIBA CANVIO DO NOT ON WINDOWS 7 AFTER I INTALL MY FILES FROM MY ALL COMPUTER RUNNING VISTA NOW I CAN OPEN THE PORTABLE HARD DRIVE WITH MY NEW COMPUTER RUNNING WINDOW 7. ANY SOLUTIONS??
What is your level of technical expertise?  
How long have you been using this product?   Less than a week
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Overall Rating: 1 out of 5 1 out of 5
Software not compatable with Windows 7January 10, 2012
by dcarter0001 from Texas
Features: 1  out of 5 1 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 1 out of 5
The NTI software supplied with this hard drive is not compatable with Windows 7. NTI told me I should set my compatable mode to Windows XP. This means this software was written before Vista or Windows 7. Changing the compatable did not work. Toshiba product support does not list this hard drive.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   Less than a week
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Overall Rating: 1 out of 5 1 out of 5
STOPPED AFTER TWO DAYSNovember 29, 2011
by BEST TECH from Portsmouth, Va
Features: 0  out of 5 0 out of 5
Performance: 0 out of 5
Battery Life: 0 out of 5
Price–Value: 0 out of 5
Bought this unit a local store3 days ago. My son loaded about 8GB music files, etc it worked fine for 2 days then out of the blue it just stopped working can not access and is not recognized by any of the 7 computers I have.
What is your level of technical expertise?   TechSavvy
How long have you been using this product?   Less than a week
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Overall Rating: 1 out of 5 1 out of 5
Poor installation on Windows 7November 30, 2011
by VHemerly
Features: 1  out of 5 1 out of 5
Performance: 1 out of 5
Battery Life: 0 out of 5
Price–Value: 1 out of 5
I bought this and the software won't install. There's no support page or software updates. No driver found. Very very unsatisfied.
What is your level of technical expertise?   ProficientUser
How long have you been using this product?   Less than a week
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Customer Rating Summary
Toshiba 1TB Canvio® 3.0 Portable Hard Drive - Black
Averages based on 26 customer reviews
Overall Rating: 1.9 out of 5
Features: 1.8 out of 5
Performance: 2.1 out of 5
Battery Life: 0.0 out of 5
Price–Value: 2.2 out of 5
7 of 26 (26%) customers would recommend this product to a friend.