Close

The estimated ship date is calculated based on the completion of the following stages.

For pre-configured notebook orders: Order placed --> Order processing complete --> Estimated ship date* --> Delivery date.

For pre-configured notebooks, please note that the estimated ship date may vary depending on product availability.

For customized notebook orders: Order placed --> Order processing complete --> Build time complete --> Estimated ship date* --> Delivery date.

For customized notebooks, please note that the average build time may vary depending on availability of selected components. 2 Day Shipping offer is not a guarantee of service on Build To Order shipments. Toshiba will utilize an Expedited Shipping method for BTO products, at no additional expense to the customer.

BTO Delivery Date is expected within 5 business days of shipment date. If you request 2 Day or Overnight Shipment on the order Toshiba will utilize an Expedited Shipment method for delivery. However this is not a guarantee of service.

The shipping method selected will determine the time between estimated ship date and delivery date. For instance, two-day shipping calculates the time between the estimated ship date and delivery date, and does not include the time between when your order is placed and ship date.

*The estimated ship date takes into consideration the time it takes to process your order, complete credit card processing, as well as product availability for pre-configured notebooks or the time it takes to build your notebook for customized notebooks. This date may vary based on your selected payment method and other factors. For the most up-to-date information about your order, please visit www.toshibadirect.com/status.